Frequently Asked Questions
Can I use my consumer
SiriusXM subscription in my business?
There’s an important difference between SiriusXM’s consumer
service and our commercial service. Only SiriusXM Music for Business meets the
needs of business. It includes the required payments of public performance
royalties to rights organizations such as ASCAP, BMI, SESAC, GMR, and
SoundExchange, which represent the music copyright holders. All the royalties are
included in your Music for Business monthly rate. This means, in addition to
getting a music service that helps create an engaging environment for your
business, all the licensing and administration is handled for you. Please Note:
Business users must subscribe to a SiriusXM Business subscription. It is a
violation of the SiriusXM Customer Agreement for consumers to use a consumer
subscription for a business. A business user’s subscription is governed by the
Customer Agreement for Music for Business Services.
Do SiriusXM Music for
Business satellite and streaming services include the same content?
Both our satellite and streaming services offer great
ad-free music. However, with the streaming service, 30 of the music channels
are uninterrupted (no hosts, DJs, etc.). Streaming subscribers also get access
to additional streaming-only music channels.
Can I install
SiriusXM Music for Business equipment myself?
Absolutely. For satellite, you’ll need to make sure the
SiriusXM antenna supplied with your radio is mounted outside with a clear view
to the sky. To access our streaming service, you have three equipment options:
1) A SiriusXM streaming radio, which requires an internet connection; 2) An
internet-connected computer that can access our service via our Web Player (an
Ethernet cable is better than WiFi); 3) The SiriusXM app, which can be
downloaded and accessed on both Android and iOS tablets and mobile devices.
Once installed, these solutions can be easily connected to your existing
business audio system/speakers. If you prefer professional installation, we can
refer you to a professional installer in your area. Just let us know when you
subscribe.
Can I block channels
that I don’t want played at my business?
All dedicated Music for Business players have the ability to
block, password-protect, or hide channels you prefer not to play. Please refer
to your radio manual for instructions. You can also block channels via devices
that support our online management portal.
Why does the channel
I’m listening to stop playing on the SiriusXM Music for Business Web Player?
Our desktop and online web players use state-of-the-art
technology to automatically reconnect when there is latency in your internet
connection. There still may be an occasional disconnect, in which case you
simply need to restart the player. If it happens more frequently, we suggest
doing a speed test on your internet service and perhaps moving to a
higher-speed plan from your provider.
Is there a limit to
the number of channels I can add to Favorites on the Music for Business Web
Player?
You can add up to 25 channels to your Favorites on the Music
for Business Web Player.